IT Project Management | Process Improvements | Organizational Transformation




About THiNK


THiNK is a Vancouver IT project management company.


We help public sector and social services agencies implement new technology that transforms how they service their clients.


Our philosophy is simple: Business Before Technology.

We believe client service and business improvements should drive everything about an organization. Technology should simply be leveraged to better the organization, their clients and employees.



Contact THiNK


Our Services


We service our clients in three areas.


>> IT Project Management <<

Our PMI-certified project managers provide end-to-end project consulting services including:

         Planning and implementation

         Project option analysis and business case

         Project rescue, audit and post-mortem

         System/Product selection (RFP/RFI/RFQ)


>> Process Improvements <<

Objective analysis of business process to identify practical improvements that will have high impact on clients and staff:

         Workflow analysis and redesign

         Current- and future-state analysis

         LEAN and Rapid Improvement Workshops

         System/Product gap-fit assessments


>> Organizational Transformation <<

Transforming an organization needs more than just superb project management. To succeed, there must be a high degree of organizational and people readiness:

         Employee & organizational readiness assessments

         Change adoption strategy

         Stakeholder engagement strategy

         Business and workflow training


Clients and Projects


>> Clients <<

         Alianz Development Inc.

         BC Housing

         Department of Justice (NS)

         Family Maintenance Enforcement Program

         Maximus Canada

         Ministry of Attorney General

         Ministry of Community and Social Services (ON)

         Provincial Health Services Authority

         TELUS World of Science


>> Projects <<

         Case Management (Oracle) Solution

         Enterprise Content Management

         Health Insurance BC Transition

         Integration Service Delivery Model

         Interactive Voice Response System

         Microsoft SharePoint Portal

         Oracle Universal Content Management

         PeopleSoft implementation

         Scala InfoChannel implementation