IT Project Management | Process Improvements | Organizational Transformation
THiNK is a Vancouver IT project management company.
We help public sector and social services agencies implement new technology that transforms how they service their clients.
Our philosophy is simple: Business Before Technology.
We believe client service and business improvements should drive everything about an organization. Technology should simply be leveraged to better the organization, their clients and employees.
We service our clients in three areas.
>> IT Project Management <<
Our PMI-certified project managers provide end-to-end project consulting services including:
§ Planning and implementation
§ Project option analysis and business case
§ Project rescue, audit and post-mortem
§ System/Product selection (RFP/RFI/RFQ)
>> Process Improvements <<
Objective analysis of business process to identify practical improvements that will have high impact on clients and staff:
§ Workflow analysis and redesign
§ Current- and future-state analysis
§ LEAN and Rapid Improvement Workshops
§ System/Product gap-fit assessments
>> Organizational Transformation <<
Transforming an organization needs more than just superb project management. To succeed, there must be a high degree of organizational and people readiness:
§ Employee & organizational readiness assessments
§ Change adoption strategy
§ Stakeholder engagement strategy
§ Business and workflow training
Clients and Projects
>> Clients <<
§ Alianz Development Inc.
§ BC Housing
§ Department of Justice (NS)
§ Family Maintenance Enforcement Program
§ Maximus Canada
§ Ministry of Attorney General
§ Ministry of Community and Social Services (ON)
§ Provincial Health Services Authority
§ TELUS World of Science
>> Projects <<
§ Case Management (Oracle) Solution
§ Enterprise Content Management
§ Health Insurance BC Transition
§ Integration Service Delivery Model
§ Interactive Voice Response System
§ Microsoft SharePoint Portal
§ Oracle Universal Content Management
§ PeopleSoft implementation
§ Scala InfoChannel implementation